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Northeast Automotive
1156 Knapp Street NE
Grand Rapids, MI 49505
42.9986448 -85.6408552
4.95/5.00 average rating
194 reviews
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  Michael 11/25/2016
  Gabrielle 11/17/2016
  Steve 11/17/2016
Paula is great! Cliff, Ryan and the guys are knowledgeable, and always fair.
  Joe 11/12/2016
Looks like it was done professionally.
  Anthony 11/11/2016
I've been several times. Trusted and friendly. Can't recommend enough.
  Anna 10/20/2016
Upon first moving to Grand Rapids I went through the normal stress of trying to find a good doctor, hair dresser, and mechanic. I looked on yelp and found that Northeast had some good reviews and so decided to trust my car to them. It's always a gamble, and I never know if the reviews are accurate or solicited. This place is the real deal though. They are so incredibly kind and willing to go the extra mile to make sure you are satisfied and feel comfortable with their work. I feel like I can really trust what they tell me and that they're not trying to get money from me, but that they want my continued patronage. I recommend Northeast Automotive to everyone and of everyone I've recommended Northeast to has loved them just as much as I do! Now if only I could find a hair dresser and doctor that I liked this much...
  Jim 10/06/2016
Great service,Northeast really takes good care of their customers, best repair shop in town
  Bonnie 10/05/2016
Having just moved back to the NE side of Grand Rapids, I was super excited to find Northeast Automotive. They took care of my problem immediately. I didn't have to come back or join a line. I have them noted in my address book and will definitely be on their doorstep in the future! Great People!
  Patty 09/22/2016
  William 09/22/2016
I would HIGHLY recommend this shop! Easy on cost, supportive in diagnostic work, and turn around time is phenomenal! This has been the only shop that I've actually not felt bad about handing money over the counter to. A+ rating.
  Jim 09/15/2016
Great people to work with Cliff, Paula, Ryan and the techs, without a doubt the BEST auto garage in town.
  Jeanne 09/01/2016
My alternator died late one Friday afternoon. I called NE and they said they could take a look at it on Saturday morning, and gave me a loaner for overnight. The alternator was replaced by 11 AM that Saturday morning, and I picked it up and drove off to a 1pm family party with no delays. Great service!
  Tony 09/01/2016
The guys at Northeast automotive were really on top of it! They repaired by vehicle fast and save me almost 450 bucks! Thank you guys for your fast, competent and honest service.
  Brenda & Dan 09/01/2016
Cliff and Ryan are always very friendly and helpful. I loath spending money on car repair but if I have to do it, I'll spend it with them.
  Jay 08/26/2016
The staff at Northeast Automotive always deals with me in a courteous and professional manner. The mechanics are committed to doing their work correctly the first time, and I can trust them to do only the work that is necessary. I heartily recommend them.
  Tina 08/25/2016
Highly recommend!! Awesome service, always willing to go above and beyond to get a good price for parts and service.
  David 08/18/2016
I am very pleased w/ this Auto Shop..They repair the problem that only needs to be done...They don't do extra work, that doesn't need it, or charge me for something they did not repair...They are Friendly and Cliff is always willing to explain Automotive matters...My car is always repaired correctly the first time...I Highly Recommend Northeast Automotive, just short of the corner of Knapp and Fuller...
  Royce 08/18/2016
These guys rock. They are thorough, knowledgeable and very personable. I have yet to be disappointed after numerous encounters and I readily refer my friends and family
  Jason & Jackie 08/18/2016
Had the unfortunate opportunity to have full brake jobs done on 2 cars in one week. As always they went out of their way to explain what needed to be done. They never seem like they are trying to upsell you the way most higher volume garages do.
  Charmaine & Todd 08/18/2016
Fantastic Job again as always, very trustworthy Facility.
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1156 Knapp Street NE
Grand Rapids, MI 49505
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